Mic not working on J250

[Ashish]

I went to Al Futtaim Abu Dhabi and they told they have not recieved the version 2.07 as stated above by Sharief,

all toyota staff is clueless and just buying time

Toyota should be ashamed of this kind of customer service

 

[kildair]

I have to say that my problem is not with the customer service in Dubai but with Toyota itself for not acknowledging the issue officially.

I have been liaising with the customer services in Dubai who have been doing their best with the information that they are being provided with by Toyota

 

[Ashish]

Did anyone got this 2.07 version in UAE as mentioned by sharief in this thread ???

 

[kildair]

No. When I enquired, I was told that it was not working as hoped for.
What I understand is that they are still working on a fix

 

[Ashish]

Guys

Does anyone have any update on fix -

 

[kildair]

Nope

 

[Electr0]

New Prado owner here, got the vehicle about a month ago from Al Futtaim SZR. I have the same issue with the mic, and i've mentioned it to the team but still seems to be going around in circles. Will try and get more updates from my side too.

 

[Ashish]

All

i think TMC is just sleeping on the issue and we are struggling on daily basis - Is it fixed for anyone on this forum ????

what could we do next it been 2 months and i dont see any movement

 

[kildair]

Folks…the update is that there is no update!!!

I have registered an official complaint by calling the Call Center complaining that I have been supplied with a defective car as it is not functioning and operating as sold.

This was done yesterday and they are supposed to get back in 2 days. So let us see.

I suppose the other option is to escalate to Dubai Trade Department.

It would be interesting to see if the problem exists in non GCC spec cars.

 

[Ashish]

Thanks Buddy

Please let us know what they respond accordily i will also file the complaint

Any one else ???

Is it fixed for some ??

 

[kildair]

Buddy…it has NOT been fixed…period.
They tried some patches but not working.
They have a problem but they are not sure what it is. This is the first of the new generation info system that is manufactured in house.

The big that annoys me is that there is not even an official acknowledgment from Toyota so behaving as just they are isolated incidents.

Pls if you are in Asia. Australia, Europe or the US, can you let us know if you are having same issues!!!!

 

[Ashish]

I am in Abu Dhabi, I sent out a very nasty email to all the avilable Toyota Compliant ID and to individual ID to whom i know - lets see the response

I dont see anyone else in this group have issues or is it fixed for some

Kildair - You can msg me at 505608002 - lets connect and collectively take it up with al futtaim

 

[kildair]

Dear friends:
1) have you managed to fix the issue
2) if not can you please let me know in which country you are based and what specifications is your car

to my knowledge, Toyota has not acknowledged that there is a problem and I feel that it is time to escalate.

It is frustrating

 

[OvedS]

Hi
My update is No… al futtaim are ignoring the issue and there is no solution as for as I know for the mic problem.

I’m located in Abu Dhabi.
2024 Prado GXL

 

[sfsharief]

Hi guys, it worked well for me for a while but now again I’m back to square one, looking forward to any positive development with any of you

Thanks

 

[OvedS]

Friends you need to see this:

Microphone issues

www.toyotanation.com

It seems that there is a recurring problem with Toyota vehicles, is there room for a class action suit?!
It really looks like something that should be released to the press and maybe it will have an effect

 

[Ashish]

Guys

I am all in - we must tale it up collectively with Toyota we have couple of people suffering in UAE

Below is my number - Lets create a whatsapp group and get to al futtaim and toyota collectively, or else we will keep getting assurance in peace meal fashion

whatsapp me on below number

+971-505608002

 

[Ashish]

All

Mysef and Oved are connected - All of u who are in UAE kindly whatsapp me - I want to create a compreshenshive mail and copy all of you and send it to Toyota and Al Futtaim - Lets make some noise togather

+971-505608002

 

[OvedS]

Hi guys any news?

From my point of view It’s really affecting the safety of driving

 

[kildair]

So:
1) Toyota have a problem with the connection that is a manufacturer problem. It is a hardware issue
2) they were informed about the problem 4 months ago
3) they have yet to get a fix despite all their efforts ( if they are making the efforts then it must be a major thing that is costly. The only other explanation is that they don’t have the expertise to fix it
4) they have not publicly issued a statement about the fault
5) this problem appears to be affecting GCC spec card

NOT ACCEPTABLE. I hope that there are some embarrassed people at Toyota

Although I do like the car, the car is faulty. I have asked for a replacement or my money back.