Mic not working on J250
- Thread starter kildair
- Start date
- Thread starter
- #46
UPDATE:
Toyota sent a team to assess situation. I made a call from my car and they heard for themselves. They have collected data about the problem.
They have now gone to Kuwait where they have a similar problem.
It appears that this is a problem affecting all cars in Middle East and Europe. Some cars more than others.
They think it’s a network issue. Not a problem in Japan apparently. So likely to be a software fix.
Will keep you posted
Cheers
Toyota sent a team to assess situation. I made a call from my car and they heard for themselves. They have collected data about the problem.
They have now gone to Kuwait where they have a similar problem.
It appears that this is a problem affecting all cars in Middle East and Europe. Some cars more than others.
They think it’s a network issue. Not a problem in Japan apparently. So likely to be a software fix.
Will keep you posted
Cheers
Owners here in Saudi are reporting the same issue but it's only on TXL3 (uae GXR/GXL)spec cars with the larger screen but not the adventure trim where it's a different large screen and the same one used in US spec cars and other markets.
I have the base spec model with the smaller head unit and I don't have this issue.
From my understanding this issue is only relevant to that 12.3" screen that's equipped with the non adventure models.
I've attached a picture of the screen type in question, is anyone facing this issue has different type head unit or is anyone with adventure model facing this issue?
I have the base spec model with the smaller head unit and I don't have this issue.
From my understanding this issue is only relevant to that 12.3" screen that's equipped with the non adventure models.
I've attached a picture of the screen type in question, is anyone facing this issue has different type head unit or is anyone with adventure model facing this issue?
Attachments
I have the same issue. I find myself yelling at Siri with no response. Is there a mic adjustment that would remedy this?Hi
Received my car 1 week ago (it’s beautiful). Connected very easily to Apple CarPlay but when on calls the other person says that my voice is very muffled.
Not sure why but found another person with same issue posting on another forum.
Waiting to hear from Toyota.
Anyone else with same issue
what kind of head unit do you guys have ?
In the USA, and possibly elsewhere, another issue with the radio or electronics is the total loss of sound at times. This happens on SiriusXM, or the FM or AM bands. I brought my vehicle to the dealer for this issue and was advised Toyota is aware of the problem. No fix was offered for this problem. I haven't heard back yet from the dealer so we'll have to wait and see how this plays out.
Yes, it’s perfectly alright. Check your version of software in the device information tab on your head unit. Has to start with 2.07. The car comes with 2.04 on it, 2.05 and 2.06 didn’t do the job but 2.07 is spot on
Takes about 20 minutes to upload via a usb. Please make sure your dealership has the c to usb converter.
Takes about 20 minutes to upload via a usb. Please make sure your dealership has the c to usb converter.
any sucess ?
Hi All
I'm new in this forum so be gentle...
I am located in UAE, Abu Dhabi
I Purchased Prado 2024 recently from Toyota AL-Futtaim Abu Dhabi, although car is amazing I'm facing same problem of the Multimedia handsfree (mic?), when on calls the other person says that my voice is very muffled.
As I understood my car is not the only one and there is a serial problem?
I went to Toyota AL-Futtaim in Abu Dhabi service center they said that as for now (04/10/2024) they do not have any solution for the issue, in addition, the software update that was mentioned in this forum does not solve the problem.
--Do u guys have any further update???
--How can I contact Toyota Japan directly?
I'm new in this forum so be gentle...
I am located in UAE, Abu Dhabi
I Purchased Prado 2024 recently from Toyota AL-Futtaim Abu Dhabi, although car is amazing I'm facing same problem of the Multimedia handsfree (mic?), when on calls the other person says that my voice is very muffled.
As I understood my car is not the only one and there is a serial problem?
I went to Toyota AL-Futtaim in Abu Dhabi service center they said that as for now (04/10/2024) they do not have any solution for the issue, in addition, the software update that was mentioned in this forum does not solve the problem.
--Do u guys have any further update???
--How can I contact Toyota Japan directly?
- Thread starter
- #60
Just to update you….frustratingly no new yet.
have to say it’s puzzling:
1) before anyone says it about the ac vents, it clearly isn’t as it system works well on Japanese and Australian specs
2) mics: again I don’t think that this is the case
3) network issues: not quite sure why this would be case as the unit on other Toyota models works
4) Toyota is known for its reliability so not quite sure how this slipped through
Also can’t understand how Toyota with all their engineering prowess is taking so long.
finally what is most upsetting for me is them not officially acknowledging that there is a problem and issuing an apology
have to say it’s puzzling:
1) before anyone says it about the ac vents, it clearly isn’t as it system works well on Japanese and Australian specs
2) mics: again I don’t think that this is the case
3) network issues: not quite sure why this would be case as the unit on other Toyota models works
4) Toyota is known for its reliability so not quite sure how this slipped through
Also can’t understand how Toyota with all their engineering prowess is taking so long.
finally what is most upsetting for me is them not officially acknowledging that there is a problem and issuing an apology
