Westcott Designs roof rack sag/issues

The directions were terrible. I saw the included feet, similar to that of the no-drill 4runner racks from other manufactures. I just installed mine like I did those, cut the stripping for the forward adhesive feet and reinstalled the stripping with some rtv. I don't run a rtt, but I use the rack for lots of other things. I eventually watched the video and saw they recommended building the rack first. That is not how I did it. I put sides on first and then added the fairing and rear pieces, checked the side to side and then pushed up the sides and tightened them when I had about 1/8" along the roof. I'm not saying it's the only way, it just worked for me.

Sorry to thread jack here, I was going to order this rack soon. Would you guys recommend going a different route? Prinsu perhaps?
It's fine. Just need to take your time on the installation, and the directional video misses the part about the forward most adhesive feel. To be honest, these extruded aluminum racks are all pretty similar.
 
Here’s how mine sits right now, and a pic of the front bracket.
View attachment 34902
View attachment 34903
It does seem to have moved down a tiny bit towards the rear middle a bit, I’m going to see if I can adjust it back up n really tighten the bolts and see.
Ya really close. That's about where I'm at too. Sucks yours has settled down some.

I'm actually wondering if that's what happened to mine. I can adjust up and down quite a bit just by painting loosening the bracket to rack bolts. I've tightened the hell out of them now.
 
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Just an observation, wondering if you guys are seeing similar patterns with support.

I've noticed they don't like sending emails or much detail via text... They prefer to talk on the phone.

I don't want to climb the ladder here but my sense is that they are trying to manage liability.
 
Certainly could be, I’ve never contacted them on anything but the phone and the guy was super nice. He’s the one who originally told me, “man just so you know the front brackets don’t bolt in, they sit in the channel so you will have to cut those, I get it if that’s a deal breaker..” so I certainly can’t bash the company just yet, I’m still under the umbrella of there’s certainly a little sag over time with weight and rattling around on trails and roads. I’ll adjust mine and see what happens in the next month or so
 
I just went ahead and ordered the Prinsu, was between the two anyway. Thank you and I hope you guys are able to resolve your issues.
Hope they see this thread and it helps encourage some change.

Let us know how the prinsu is!!

If my adjustments I'm making now start to shift in the next few months I'll probably switch. Also will get so loud about this 😂.
 
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