Toyota Digital Key Failed

[Indecent Dad]

I have solely relied on the digital key since day one of my LC (about 4 months). It’s been rock solid except a few delays caused by the Toyota app signing out/not running in background.

However, tonight it left me totally stranded. Reset app, logged in/out, reset phone, changed cell towers (AT&T and Verizon sims on phone), nothing worked. The app seemed unable to connect to Toyota’s servers to authenticate the key. I could remote start and unlock but it refused to go in drive without a key.

Fortunately, I was less than 30 minutes from the house, and the wife brought me a fob….but I will never rely on digital key again.

Just FYI for those also using the digital key. Seems bound to fail at some point so might as well be prepared. I will now put a key fob in sleep mode inside a faraday pouch somewhere in the vehicle…..

 

[Seratti]

I have solely relied on the digital key since day one of my LC (about 4 months). It’s been rock solid except a few delays caused by the Toyota app signing out/not running in background.

However, tonight it left me totally stranded. Reset app, logged in/out, reset phone, changed cell towers (AT&T and Verizon sims on phone), nothing worked. The app seemed unable to connect to Toyota’s servers to authenticate the key. I could remote start and unlock but it refused to go in drive without a key.

Fortunately, I was less than 30 minutes from the house, and the wife brought me a fob….but I will never rely on digital key again.

Just FYI for those also using the digital key. Seems bound to fail at some point so might as well be prepared. I will now put a key fob in sleep mode inside a faraday pouch somewhere in the vehicle…..

I was luckier than you. I used it when I was a at home and it seemed to work fine, so I decided to ditch the fob when leaving for work...nothing...dead air. I laughed and went inside to get my key. Never again. It's too bad, it would be convenient to not carry the massive fob around.

 

[Indecent Dad]

I was luckier than you. I used it when I was a at home and it seemed to work fine, so I decided to ditch the fob when leaving for work...nothing...dead air. I laughed and went inside to get my key. Never again. It's too bad, it would be convenient to not carry the massive fob around.

That would have been an easier lesson to learn!
But yeah I’m definitely disappointed, it was one of the new features I was looking forward to. At least I can save some money by not paying for the connect service once the trial ends

 

[Seratti]

That would have been an easier lesson to learn!
But yeah I’m definitely disappointed, it was one of the new features I was looking forward to. At least I can save some money by not paying for the connect service once the trial ends

Good point...money saved.

 

[LCBob]

Same thing happened to me today. Fortunately I had the key in a faraday bag already but super disappointing. It looks like the digital key disappeared and I cannot download it again. Keeps failing.

Found this and will try to call tomorrow.

https://www.reddit.com/r/Toyota/s/FoVT179c3V