Sticky Fab, no response, low speed to stopped, WTH?

I have ordered multiple items from Stickerfab, as recent as yesterday. No issues whatsoever, received shipping notice this AM-for yesterday’s order.
 
I placed order 2 weeks ago, received 1/2 of the items I ordered, but the rest is MIA. Plan on contacting them Monday to see whats going on.
 
Hello,

Sorry for the delays. I was out of office 3 days last week to pick up a 4Runner from Louisiana. Because I don't charge a super high amount for our decals and other products, we wind up getting a good number of orders. I probably need to figure out a price increase that gets our orders down a little so I can focus on the ones we do get.

I'm usually the only one that can answer the support tickets, do the videos, work on the website, social media, get new products in, cut mud flaps / acrylic, do about 50-60 percent of the color printing, etc. I also do all the ordering. So pretty much everything but cutting the off the shelf style vinyl and 85 percent of order fulfillment is done by yours truly.

If sales were a little more steady I would feel comfortable adding more staff. I had to drop one person last year so we're only a team of 3. My apologies for this lack of performance. It's been quite the transition from working product development for a company versus shouldering most of the work load for a business. Filing sales tax and all the other stuff involved with a business is nerve racking. I do wish I just worked for someone else at this point (was let go 18 months ago), but maybe I can turn it all around.

If I have missed your e-mail or you need to check in on something immediately, please text 904-878-0023. Then no matter where I am, I should see it pretty quickly. Usually I'm running around like a chicken with it's head cut off. The printing requires I move around the whole office to do lamination, cutting, etc.

Thanks all.
 
As an eBay Associate we earn from qualifying purchases.
No response to emails.
No response to orders ETA.
Weeks In limbo.
Going to cancel my mud flaps order, tired of the low tech, low everything experience.
This is yet another bad experience with these folks. Not going back.
Requested cancellation and refund on the mud flaps.
This might get interesting, or not.
I have ordered from them several times. Yes the wait is hard to deal with but the products come from China. That being said, I’ve been happy with everything I’ve ordered.
 
Another day passes, no updates, no package, nothing.

On Tuesday, February 4, 2025 at 08:55:10 AM PST, StickerFab <info@stickerfab.com> wrote:
 
ill be a month in a couple days with no updates after asking in email and nothing, same old same old.
They are a start up clearly, maybe not there full time, who knows, but i'm finished giving them a chance to perform.
Chris seems to do a lot of you tube videos...
 
Shipping was a bit slow but everything did show up. The horns were nice and worth it. The only disappointing thing was the door sill protectors. They really didn't fit very well and didn't stay secure to the door sill. They sort of lifted so I pulled them off and pitched them. Not worth the hassle.
 
I think Nengun could be giving you the run around.. From what I understand JAOS wheels are made by Enkei and are sold in JDM Toyota dealerships as well as some other aftermarket suppliers. They are built to stock so dealers can install them at delivery time, and are not built to order like a lot of the other big JDM wheel brands. An importer I had contacted some months ago (RHD Japan) indicated to me their suppliers in Japan could not get JAOS wheels and declined to quote me. I ended up getting Bradley Vs instead from a local distributor for about the same price and it took about 2.5 months because they shipped them on a boat to save air freight$$.
I think it depends on what wheels you're after. I'm also waiting - set of JAOS Tribe Cross from Black Hawk. Showed in stock a day or 2 before I ordered, but after hesitating a couple days, the status changed to mid-April. Within 24 hours, they advised of the new delivery date.
 

Attachments

  • Screenshot 2025-03-12 at 5.15.00 PM.png
    Screenshot 2025-03-12 at 5.15.00 PM.png
    526 KB · Views: 3
Back
Top