Roof dents found

[Frustrated in VA]

I'll be keeping tabs on this post. I have LC Trim with the Roof Rack inbound.

 

[MSLCFE]

Just did a quick check on my FE, and everything looks good to go.

 

[DD214]

Glad to hear it

 

[fftfk]

Thanks for posting this. I have a FE currently in QC. Will look it over before signing paperwork on it.

People might also want to check the underside to see how the rock rails and armor are installed.

 

[BigE]

Did you ever get any resolution with the dealer? I would think they would at least pay for the PDR.

After a week of not hearing from the dealership about the roof rail dents, I called and they said they are waiting to see if Toyota posts a technical service bulletin. So I guess I have to just wait, and wonder what happens if one isn’t released.

 

[EOD Guy]

I think I'd have a conversation with the GM...... what part of the TSP will change the repair procedure........ it's body work and probably will be accomplished by paintless dent repair/removal.

 

[tfarab]

The dealership has contacted Toyota but I have yet to hear back.

I work at a dealership. If at this point you have not heard back, open a case with toyota. Call the toyota customer service line and that will get things moving. You won’t make friends with the dealership but it will get help.

 

[tfarab]

Yes.. I used PDR. It was not perfect.. but I was not getting it painted and I was able to live with my results.

 

[tfarab]

Has anyone seen this on the Land Cruiser trim work just the rails, or is this only with the upgraded rack?

It just seems to be the heavier FE rack. I’ve not seen issues with any of the 8 other ones we sold.

 

[EOD Guy]

It just seems to be the heavier FE rack. I’ve not seen issues with any of the 8 other ones we sold.

Yes, poor workmanship when installing them!

 

[Ditchnap]

Picking up a LC trim Tuesday that has the roof rack on it. I'll be curious to see if these are there on that.

 

[tfarab]

I’ve only seen them on first editions.

 

[fftfk]

I picked up mine on Friday. No issues.

 

[Ditchnap]

Our's has the same roof rack as the FE's and if both of them are getting installed at the port I don't see how this issue would be limited to just the FE's. Or maybe it's got nothing to do with the roof rack? Either way, I'll report back how ours looks!

 

[JoT.]

I inspected mine (early production FE) there was one small dent on passenger side, the dealership body guy had it taken care of quickly .. looks great. Salesman said hopefully this can be done before you leave today with it, and it was - quick and painless

 

[EOD Guy]

No dents for me.......

 

[dukatista657]

I took delivery of my FE and did not let the dealership detail department clean it. In fact I was there when it came off the carrier and took it right away. The way this happened is I’m a manager at the dealership. I started with the background to let everyone know that I found 3 dents on one side and one on the other side of the roof. Theses dents were where the port installed my roof rack. They are not bad but I’m ocd and they bother me. I’m getting mine fixed by a buddy, but you need to inspect your FE Land Cruiser at delivery. I know no one touched my car but me so I know how it happened. Just look at yours.

i thought accessories like roof rack and rock sliders are installed in Japan

 

[Ditchnap]

i thought accessories like roof rack and rock sliders are installed in Japan

Nope, the rock sliders and roof rack are PIO's. I think the only FIO's are the 20" wheels and the PP.