First Impressions/Road Trip

[LChopeful]

I had issues downloading my digital key... It needed something to be reset at Toyota to work. I took notes:

• 1-800-331-4331 (say 'Brand Engagement')
• It will ask you a bunch of other questions and eventually you should end up with either Connected Services or Brand Engagement
• Connected Services had me try a bunch of things that didn't work. Eventually they created a case with Brand Engagement
• In a day or so, Brand Engagement reset something in the database
• After that, I needed to completely delete the Toyota App
• Reboot my phone
• Re-install the Toyota App
• Log In with my phone number (email might also work)
• Re-download my digital key

After that everything worked and I was able to share the key with my family members. However, they also needed to delete their Toyota Apps, reboot and re-install.

 

[LChopeful]

The dealer set up my toyota app and profile .
I can’t get the digital key to download . It give me code , but every time I put code it say internal server error

Oh, I remember this and this might be easier to fix. Try to completely close the App (swipe up on the iPhone). Re-launch it, log in again and re-start the process. That should fix the issue.

 

[Impatient]

So for those of you who are lucky to have one right now- is the drivers seat area fairly tight? Like if you are tall does the seat go back pretty far to accommodate? Is it fairly tight in width also ? Trying to figure out how “comfortable “ this would be for a 12 plus hour drive - also has anyone stated when the wind noise really starts becoming noticeable (MPH)?

I’m a hair under 6’2” and find the driver’s seat really comfortable with plenty of space. The arm rest on the driver’s door is a little lower than I am used to, even with the seat as low as it goes (drove a Chevy truck before this), but I’m growing accustomed to it. The only place the space feels a little cramped is with the left foot for the driver, where it feels a bit weird to have your foot flat because it brings your knee pretty close to the steering wheel. There is a sloped area for it that works well but I haven’t driven more than 3.5 hours at a time yet, so don’t know how I will feel about that on a longer run.

 

[tbounds02]

Oh, I remember this and this might be easier to fix. Try to completely close the App (swipe up on the iPhone). Re-launch it, log in again and re-start the process. That should fix the issue.

I closed app , deleted app and tried again it keeps saying internal server error?
I will try the phone call later , is it a 24/7 service?

 

[jeffd]

I’m a hair under 6’2” and find the driver’s seat really comfortable with plenty of space. The arm rest on the driver’s door is a little lower than I am used to, even with the seat as low as it goes (drove a Chevy truck before this), but I’m growing accustomed to it. The only place the space feels a little cramped is with the left foot for the driver, where it feels a bit weird to have your foot flat because it brings your knee pretty close to the steering wheel. There is a sloped area for it that works well but I haven’t driven more than 3.5 hours at a time yet, so don’t know how I will feel about that on a longer run.

Seconded. Drove it good 4 hrs straight and found driver’s door armrest too low and the window ledge just right but only in a particular, and not necessarily particularly comfortable, seating position. And I did find the footrest is maybe a 1/2” too close for me. My left foot’s not quite even with my right foot at 1/4ish throttle.

 

[Captain Trips]

I closed app , deleted app and tried again it keeps saying internal server error?
I will try the phone call later , is it a 24/7 service?

IMHO, the digital key is not ready for prime time. The app on the phone needs to be constantly restarted, it crashes, problems downloading the key because their servers are down.

I had a lot of these same problems with my Lexus digital key and I eventually just gave up on it. It’s not fun standing in the rain because your car won’t unlock.

 

[shwazz714]

Seconded. Drove it good 4 hrs straight and found driver’s door armrest too low and the window ledge just right but only in a particular, and not necessarily particularly comfortable, seating position. And I did find the footrest is maybe a 1/2” too close for me. My left foot’s not quite even with my right foot at 1/4ish throttle.

Would you still classify the seating position as comfortable or was this enough to push into uncomfortable territory?

 

[tbounds02]

IMHO, the digital key is not ready for prime time. The app on the phone needs to be constantly restarted, it crashes, problems downloading the key because their servers are down.

I had a lot of these same problems with my Lexus digital key and I eventually just gave up on it. It’s not fun standing in the rain because your car won’t unlock.

My tundra was no problem with connect app . Starting using the key fob is hit or miss. I did notice that LC didn’t shut off when I opened the door unlike my tundra. But it did shut off while was sitting in seat after I sat for a minute and had to restart

 

[JoT.]

Ok, this is closer to what my brother who is 6’1 was saying abt the GX.. legs being close to steering wheel - I’m a smaller /shorter lady so I’ll have no issues but anyone else taller I was wondering about - thanks for that- that’s helpful

 

[JoT.]

This could be very individualized.. my brother was saying no way too tight - but he drives A LOT so it really matters to him

 

[EOD Guy]

My tundra was no problem with connect app . Starting using the key fob is hit or miss. I did notice that LC didn’t shut off when I opened the door unlike my tundra. But it did shut off while was sitting in seat after I sat for a minute and had to restart

I am glad to hear the LC doesn't shut off when you open the door! The Tacoma drives me nuts when I remote start it to warm it up and then try a load something into it.

 

[Impatient]

This could be very individualized.. my brother was saying no way too tight - but he drives A LOT so it really matters to him

I think for me it was just a lot different from my 1500 where you could basically take a nap under the steering wheel. Seems fine now that I have adjusted to it. Might feel different on a 10 hour drive, but I don’t make too many of those.

 

[LChopeful]

IMHO, the digital key is not ready for prime time. The app on the phone needs to be constantly restarted, it crashes, problems downloading the key because their servers are down.

I had a lot of these same problems with my Lexus digital key and I eventually just gave up on it. It’s not fun standing in the rain because your car won’t unlock.

Yea... the fact that it needs a cellular connection to work is a bit flaky. If I'm going somewhere far, I make it a point to grab the real key.

 

[LChopeful]

I closed app , deleted app and tried again it keeps saying internal server error?
I will try the phone call later , is it a 24/7 service?

Someone will always answer the call, but unfortunately the people who can do the reset are 8am-8pm Eastern and you can't speak with them directly. A case needs to be created first and then they call you.

 

[EOD Guy]

I canceled mine on my Tacoma after the trial period, seemed to never work right. When I needed the over-the air update for the nav system, it was very easy to start the subscription again, I opted for the "not automatically renew each month" . Unless it has improved over the last four years, I'll probably do the same with the LC

 

[LChopeful]

This is day 2 after the re-install and so far so good. I think we get 1yr to make up our minds about renewing the subscription. Hopefully enough time to find all the kinks and limitations.

 

[jeffd]

Would you still classify the seating position as comfortable or was this enough to push into uncomfortable territory?

Still overall quite comfortable. And I’m still learning the vehicle admittedly. I realized earlier today for example, that in stop/go traffic I could easily rest my left arm on the lower armrest. But really only at a stop as my hand would be at 7 o’clock. Really my quibbles are just nitpicking, even the hard plastic is forgotten when you’re driving or enjoying the view out.

 

[tbounds02]

I like having the ability to lock and unlock does and start vehicle remotely.
Is that part of digital key? I didn’t realize that you could actually drive it with digital key as well .
My 22 tundra didn’t have that part

 

[JoT.]

Still overall quite comfortable. And I’m still learning the vehicle admittedly. I realized earlier today for example, that in stop/go traffic I could easily rest my left arm on the lower armrest. But really only at a stop as my hand would be at 7 o’clock. Really my quibbles are just nitpicking, even the hard plastic is forgotten when you’re driving or enjoying the view out.

I’ve never had “the perfect car” where everything was 100%- ie l- I loved my 2019 LC but hated that if the camera system was on and someone called me or I called someone while coming to a stop the call was cut off /or couldn’t answer it on info screen-4 Runner didn’t have front camera or sensors for parking (I’m shorter so that’s a help to have them) Audi Q5 couldn’t access glovebox /drinks in holders at same time type a thing- or just plain no separate dual a/c for my dog in the back who’s always hotter than me .. a 2014 sequoia without heated steering- so it’s ok if there’s some quibbles.. that helps others to have a heads up or think about it on test drive before buying if it’s a deal breaker for them. I appreciate all driver/owner feedback

 

[LChopeful]

I like having the ability to lock and unlock does and start vehicle remotely.
Is that part of digital key? I didn’t realize that you could actually drive it with digital key as well .
My 22 tundra didn’t have that part

It looks like the Digital Key (i.e. drive with just your phone), lock/unlock and remote start are all part of the "Remote Services" subscription.