48v battery malfunction leading to the car to die. 1 week old.

[Piggy]

Other than the message on the dash, what other symptoms are you seeing? Limp mode? Is the 12 still charging/holding the charge?

Have they advised you not to keep driving the vehicle?

I don’t get why they’re pushing you on someone else because if this isn’t a few isolated instances, this is going to be a major thing for a car that’s selling 10s of thousands units per year and outselling the corolla!

 

[marc]

Other than the message on the dash, what other symptoms are you seeing? Limp mode? Is the 12 still charging/holding the charge?

Have they advised you not to keep driving the vehicle?

I don’t get why they’re pushing you on someone else because if this isn’t a few isolated instances, this is going to be a major thing for a car that’s selling 10s of thousands units per year and outselling the corolla!

Hi mate, I had error code came up to my dash twice in Nov and Jan, showing 48v malfunction contact dealer, and it disappeared when I restarted the car. The outcome is I have to replace my 48v motor but need to wait for 1-2 months, and they said it's not a big issue which I do not agree. Interestingly, when I try to lodge a comliant for this, it seems they don't give a shit and try to push me to the local dealer. But dealer won't help anything if this is a Toyota quality/design flaw in Australia.

Here is their reply with no solution at all:

Thank you for your enquiry received by the Toyota Customer Assistance Centre on 11/02/2025 regarding your vehicle 2024 Prado VX and we are regretful to learn of your concerns with the 48V hybrid system malfunction.

Your questions will need to be discussed with Nunawading Toyota directly as they are in the best position to provide you with the advice and responses to your queries.

They can be contacted on:

(removed dealer info)

With your permission, we can also share this case with Nunawading Toyota so that they are aware of these concerns and request they make contact with you directly.

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