Love my LC so far, only 1000 k. Here is the question. I removed the cover for the trailer hitch receiver for the first time today, it seemed quite loose on the left side. I wanted to put a trailer hitch in, check the height etc. So I took the two tabs out of the bottom, followed the instructions on how to take it off, actually watched a Youtube video. Pretty easy to take off. However one of the tabs that holds it to the bumper was either already broken off/snapped and one other is just about to fall off. Went to the dealer figuring that a replacement under warranty would not be an issue. Surprise to me, the service manager tells me that if an item is "broken" Toyota will not replace or repair. Seems to me that the item is manufactured very poorly and likely a lot of owners have seen this happen. To replace it the cost is $318. Canadian dollars. plus the tax. Not really sure if it was delivered to me that way, broken, or if I did it in error pulling the cover off, I do not think so as it came off easily. Surprised at the problem and surprised at the dealers take on warranty. On a positive note I looked under the cargo area floor mat in the small storage space and to my surprise, again, there was the smaller bumper/reciever cover that fits into the bumper above the trailer hitch and does a good job covering some on the interior of the bumper. I really just want the other larger cover for when I sell the vehicle in the future, as it is part of the original equipment.